A career in insurance can be interesting, dynamic, intense, challenging,
satisfying and rewarding.
Eagerness and ability to learn, work ethic and
attitude are more important to us
than insurance-specific experience.
Learn fundamentals of insurance agency
operations, including front office and support functions. Includes
back office customer service and marketing (no cold calls). Heavy IT
cross training, including database reports, mailmerge, web browser interfaces
and network infrastructure.
Requires aptitude for guided self
study, comfort with customer interaction, ability to communicate
clearly and concisely, and love of all things tech.
From time to time, we have openings for the
Must be capable of guided
Areas of concentration:
html website design
bootstrap mobile web
- fundamentals of insurance agency operations
insurance business through automated and online marketing
profitability through automated account servicing and systems
maintain and improve
Personal Lines Customer Service Representative Trainee - Full Time
Entry level career opportunity. This position is very consumer oriented. You will be in constant contact with our insureds and other members of the community. Besides the computer proficiency and verbal and written communication skills required for the job, and great attention to detail, an outgoing and friendly personality is a must.
CSR Job Description: to become knowledgeable in personal lines coverages, such as homeowners, personal automobile, boats, umbrellas; service personal lines accounts, including policy changes and handling claims; become familiar with and follow company guidelines and underwriting criteria; correspond and interact with clients and insurance company underwriters; research coverage questions and explain to insureds; sell new and additional policies; solicit other types of insurance.
IT/Database training also available.
Experienced Insurance CSRs may also be considered.
Insurance Customer Service Assistant – 20
Assist Customer Service Representatives with background support
lines accounts, including homeowners, personal automobile, boats,
umbrellas, policy changes and handling claims; be familiar with
and follow company guidelines and underwriting criteria; assist in
preparation of policy quotes and proposals; prepare applications
and policy change requests for submission to insurance companies,
including via company websites; correspond and interact with
clients and insurance company underwriters; research coverage
questions and explain to insureds.
mature and responsible work ethic
computer and keyboard proficiency
ability to prioritize and focus
meticulous attention to detail
familiarity with spreadsheets, database queries and mailmerge
ability to complete assignments with minimal supervision
Underwriting Assistant - Business and Personal Lines